Service FAQ and Hub
Ford Pro Elite Commercial Service Center
Ford Truck & Fleet Service Center in Chantilly, VA
Ted Britt Truck Shop serves truck owners and fleet operators throughout Chantilly, Sterling, Manassas, Leesburg, and the greater Northern Virginia and DC metro area.
Explore Our Services
Whether you're keeping a single F-150 on the road or managing a mixed fleet of gas and Power Stroke® diesel trucks, every service below is performed in-house at our Chantilly facility.
Ford Truck Service
Ford Mobile Service
Oil Change
Alignment and Tire Service
Brake Service
Engine Repair and Replacement
Diesel Engine and Power Stroke® Service
Transmission Repair
Electrical and Charging-System Repair
Suspension and Steering Repair
Exhaust and Emission Repair
Fleet and Commercial Service
Why Chantilly and Northern Virginia Drivers Trust Ted Britt Truck Shop
Ted Britt Truck Shop holds a 4.7-star rating across more than 70 reviews, backed by 12 factory-certified technicians and Ford Pro Elite Commercial Service Center status, the highest level of commercial service recognition in the Ford network. Every repair uses genuine Motorcraft® OEM parts and Ford factory diagnostic equipment, not aftermarket guesswork.
We've been an authorized Ford Warranty Repair Center since 2006, with 24 climate-controlled service bays and same-day availability for most routine maintenance. Named service advisors and Ford Pro Elite Commercial Parts Consultants manage each account from estimate through pickup, so fleet managers get a consistent point of contact instead of a different face every visit. That combination is why fleet operators and individual truck owners across the region keep coming back.
List of Services
Vehicle Maintenance
Ford recommends scheduled maintenance every 5,000 to 7,500 miles depending on model year and engine, covering oil and filter changes, tire rotation, brake inspection, and a full multi-point check. Our technicians follow Ford's factory service intervals exactly, using genuine Motorcraft® parts on every visit, whether the work is a routine oil change or a full transmission service.
Diesel Power Stroke® trucks follow their own maintenance rhythm on top of the standard schedule, including DEF system checks and diesel-rated oil and filter service. Whether you're keeping a single F-150 running or managing a mixed fleet, routine maintenance is the cheapest insurance against a major breakdown.
Dealership Amenities
While your truck is in the bay, our waiting area offers Wi-Fi and refreshments, and Ford Pro Elite members have access to loaner vehicles so a service visit doesn't mean a lost workday. Our facility runs six days a week to fit around business schedules, not just personal ones.
Fleet accounts can also arrange night-drop service, leaving vehicles after hours for pickup the next morning, and our 24 service bays mean multiple trucks can move through at once instead of queuing behind a single lift.
Ford Technicians
Our service team includes 12 factory-certified technicians, among them Ford Senior Master Technicians, along with named service advisors and Ford Pro Elite Commercial Parts Consultants who manage your account from estimate to pickup. Every technician trains continuously through Ford's factory technician program, staying current on EcoBoost® gas engines, Power Stroke® diesels, and Ford's evolving truck electronics.
That factory training is backed by Ford diagnostic equipment built specifically for reading Ford truck computer systems, not generic code readers, which matters most on late-model trucks with advanced driver-assist and telematics hardware.
Maintenance Schedule
Ford's factory-recommended intervals fall at roughly 5,000, 15,000, 30,000, 60,000, and 100,000 miles, each adding new service items on top of routine oil and tire care: cabin air filter, brake inspection, transmission fluid service, and spark plug replacement among them. Diesel Power Stroke® trucks carry their own DEF and filter service intervals layered on top of that schedule.
For fleets, we build preventive maintenance plans around actual engine hours and mileage data rather than the calendar alone, so service happens when a truck actually needs it.
Owner Resources
Ford owners can access official maintenance schedules, manuals, and recall lookups directly through Ford's owner support site, which covers every current and past F-Series and Transit model. It's the fastest way to confirm your exact factory service intervals before your appointment.
For records specific to work performed at our shop, ask your service advisor for a printed or digital service history you can keep alongside your factory documentation.
Ford Tire Center
Our tire and alignment program uses commercial-grade Hunter® equipment rated for dual-rear-wheel trucks and upfitted service bodies, not just standard alignment racks built for passenger cars. Every visit includes tire rotation, balancing, and a pressure check to extend tread life across all axle positions.
Road salt and winter freeze-thaw cycles common to Northern Virginia make tire and alignment checks especially worthwhile heading into the colder months, when uneven wear shows up faster on high-mileage work trucks.
Genuine Ford Batteries
Battery testing and replacement is handled as part of our electrical and charging-system service, using genuine OEM-grade batteries with full charging system verification included. A slow crank or dimming lights at idle are the first signs worth having checked before a battery fails completely, especially heading into a Northern Virginia winter.
Genuine Ford Brakes
Squealing, grinding, a soft pedal, or a truck that pulls under braking are all reasons to schedule a brake inspection. Our technicians check pad and shoe thickness, rotors, calipers, brake lines, and ABS sensors, then document findings in a digital brake report backed by genuine Motorcraft® components.
All brake work includes DOT compliance verification, which matters as much for a single work truck as it does for a full commercial fleet running scheduled inspections.
Wheel Alignment
A truck that pulls to one side or wears tires unevenly is losing fuel economy and safety margin at the same time. Our 4-wheel computerized alignment includes a digital before-and-after report, and our racks are built to handle Class 4-5 dually trucks and extended-wheelbase vans that most shops can't accommodate.
In-bay alignment typically takes about an hour per vehicle, and fleet accounts can be batched back-to-back to limit downtime.
FAQs: What Chantilly Drivers Ask About Ford Truck Service
Ted Britt Truck Shop handles the full range of Ford truck and commercial vehicle service, from oil changes and brake work to engine replacement, diesel diagnostics, and fleet preventive maintenance, all performed by factory-certified technicians in Chantilly, VA.
Squealing, grinding, a soft or spongy pedal, and a truck that pulls to one side under braking are the clearest signs. Ford recommends a brake check at least every six months or roughly 6,000 miles, sooner for high-mileage work trucks.
A slow engine crank, dimming headlights at idle, or dashboard warning lights often signal a weak battery or charging issue. Our technicians can load-test your battery and verify the charging system in a single visit.
Yes. We primarily install genuine Motorcraft® OEM parts, which carry Ford's nationwide 2-year, unlimited-mileage parts warranty honored at any Ford dealer. Body and paint repairs carry a separate lifetime workmanship warranty.
Yes. While we specialize in Ford F-Series and commercial vehicles, our factory-trained technicians also service most makes and models of light and medium-duty trucks, vans, and equipment trailers.
We're located at 14715 Old Lee Road in Chantilly, VA, serving Centreville, Sterling, Manassas, Leesburg, Fairfax, Ashburn, Alexandria, and the greater Washington, D.C. metro area six days a week.
Fleet accounts with 15 or more vehicles qualify for volume-based pricing and fixed-rate service bundles. Individual service specials aren't currently listed online, so ask your service advisor about current offers when you schedule.