Ford Truck & Fleet Service Near Reston, VA
Ted Britt Truck Shop keeps Reston's work trucks, vans, and fleets on the road. As a Ford Pro Elite Commercial Service Center, our Chantilly facility handles everything from routine maintenance to full engine and diesel repair for Ford trucks and mixed-brand fleets alike, backed by 12 factory-certified technicians and 24 service bays.
For Reston drivers commuting the Dulles Toll Road or running a fleet out of the Reston Town Center corridor, we also bring the shop to you. Ford Mobile Service dispatches to job sites and yards across the area, so a repair doesn't have to mean a lost workday.
Conveniently Serving Reston, VA From Chantilly
Reston Fleets and Truck Owners Trust Ted Britt Truck Shop
Reston businesses and individual truck owners choose us because they need a shop that treats a work vehicle like what it is: the thing that makes their day possible. That means clear estimates, real turnaround times, and technicians who know Ford trucks inside and out. A 4.7-star rating across more than 70 reviews reflects a pattern more than a single good visit. Customers consistently point to fast diagnostics, straightforward communication, and technicians who explain the work instead of just doing it.
“This Ford truck shop consistently impresses me with its dedication to customer service. Tony is incredibly knowledgeable and always willing to answer any questions I have. I've always been satisfied with the work he had done on my bus, and I highly recommend his services to others. Keep up the great work! Tony!!!!”
“These guys are simply the best. My last visit was due to a warranty item associated with the Turbo. They were on it so fast it was almost like a NASCAR pit crew. I've been taking my trucks there for at least 3 years. They like no one else understand I make my living with my truck.”
Why Reston Businesses Choose Ted Britt Truck Shop
Reston sits about 15 minutes from our Chantilly facility via Route 28 and the Dulles Toll Road, close enough that a service trip doesn't eat the whole morning. Here's what draws fleet managers and truck owners from Reston specifically:
Ford Pro Elite Certification
We hold Ford's highest level of commercial service recognition, which means our equipment, technician training, and process all meet Ford's top standard, not just a shop badge.
Ford Mobile Service Comes to You
Our mobile units can handle preventive maintenance and light repairs at your Reston job site or yard, so your trucks stay working instead of sitting in a waiting room.
Same-Day & Next-Day Turnaround
Most routine maintenance is completed same-day, and diagnostics typically turn around within 24 hours, because a truck parked in our lot isn't earning anyone money.
Truck and Fleet Service for Reston Drivers
We work on the vehicles Reston's commuters and businesses actually drive: F-150 and Super Duty trucks, Power Stroke® diesels, Transit vans, and mixed-brand work trucks from contractors and delivery fleets.
Our technicians handle oil changes, brake inspections and repair, alignment and tire service, suspension and steering work, and full engine diagnostics and replacement. Diesel and Power Stroke® service includes DPF regeneration, SCR system diagnostics, and DEF maintenance, work that a general repair shop often isn't equipped to do correctly.
Beyond mechanical repair, we offer welding and fabrication, trailer repair, and vehicle upfitting, including shelving, ladder racks, lifts, backup cameras, and towing packages. Every job runs through our climate-controlled Chantilly facility using genuine Motorcraft® OEM parts.
View All ServicesFleet and Commercial Programs Built for Reston Businesses
Reston's office and tech corridor runs on contractors, delivery vans, and service vehicles that can't afford unplanned downtime. Our fleet program is built around that reality rather than around walk-in traffic.
- Dedicated Service Advisor: Fleet accounts get a dedicated advisor who manages the account from estimate to pickup, so you're not explaining your fleet's history to a new face every visit.
- Volume Pricing: Businesses running 10 or more vehicles qualify for volume-based pricing.
- Consolidated Monthly Billing: We offer streamlined monthly invoicing instead of a separate payment for every truck.
- Itemized Transparency: Every estimate is itemized before work begins.
- Data-Driven Preventive Maintenance: Preventive maintenance programs are built around your actual mileage, engine hours, and Ford Pro telematics data rather than a generic calendar schedule.
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Ford Mobile Service Comes to You in Reston
Not every truck can spare the drive time to a shop, especially one working a route through Reston Town Center or staged near the Dulles Toll Road. Ford Mobile Service brings our certified technicians directly to your yard, jobsite, or business location.
Mobile visits cover oil changes, fluid top-offs, multi-point inspections, tire rotations, brake inspections, and battery testing. Every mobile unit carries genuine Motorcraft® parts and Ford-approved diagnostic tools, the same equipment used in our Chantilly bays.
After each stop, you receive a digital service summary formatted for Ford Pro telematics, so your compliance records stay current without extra paperwork. High-volume fleets can book back-to-back service windows to limit disruption across multiple vehicles in a single visit.
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Why Reston Trusts Ted Britt Truck Shop
Trust isn't a line on a website, it's a track record built one repair at a time. Here's what backs up every job we do for Reston truck owners and fleet managers:
01. Authorized Ford Warranty Repair Center Since 2006
Our Chantilly shop has held authorized Ford Warranty Repair Center status since 2006, performing new vehicle, powertrain, and Ford Extended Service Plan warranty work under the full Ford warranty structure.
02. Genuine Motorcraft® OEM Parts
Every repair uses genuine Motorcraft® parts, backed by Ford's nationwide parts warranty and honored at any Ford dealer in the country, not aftermarket substitutes chosen to save a few dollars.
03. All-Makes Repair Capability
While we specialize in Ford trucks, our technicians service all makes and models of light and medium-duty trucks and vans, so a mixed fleet can be serviced in one place instead of split across shops.
04. Diesel and Power Stroke® Specialization
Our diesel work includes DPF regeneration, SCR system diagnostics, and DEF maintenance, service that requires factory-level diagnostic equipment most general repair shops simply don't have.
05. Part of the Ted Britt Automotive Group
We're part of the Ted Britt Automotive Group, family-owned and serving Northern Virginia since 1959, with the resources and standing of a group that size behind every repair.
06. Lifetime Warranty on Body and Paint Repairs
Collision repairs carry a separate written lifetime warranty, and we work directly with insurance companies on claims so the process doesn't fall entirely on you.
See Our Full Warranty Details
About Ted Britt Truck Shop and the Reston Corridor
Ted Britt Truck Shop operates out of a dedicated commercial facility on Old Lee Road in Chantilly, part of the Ted Britt Automotive Group, which has served Northern Virginia since 1959. Our Chantilly shop has held authorized Ford Warranty Repair Center status since 2006, a specific commitment to commercial and truck service that predates our Ford Pro Elite certification.
Reston's growth as a tech and federal-contractor hub, especially around Reston Town Center and the Silver Line corridor, means more work trucks and delivery vans moving through the area on any given weekday. That daily traffic wears differently on a vehicle than a straight commute. Frequent stops, tight turns, and longer idle time all add up faster than most owners expect.
We built our service model around that pattern rather than a one-size-fits-all maintenance schedule, which is part of why Reston fleet managers and individual truck owners keep making the short drive down Route 28.
More Reasons Reston Drivers Choose Ted Britt Truck Shop
Welding, Fabrication, and Upfitting
Beyond repair, our team handles trailer welding, custom fabrication, and upfitting installs, including shelving, ladder racks, vehicle lifts, backup cameras, and towing packages, all done in-house.
A Comfortable Wait
Wi-Fi, refreshments, and Ford Pro Elite loaner vehicles are available while your truck is in the bay, so a service visit doesn't have to mean a lost afternoon.
Six-Day Availability
We're open six days a week, with extended hours during snow season when Northern Virginia's winter weather puts extra strain on trucks and fleets.
No-Surprise Estimates
Every job starts with an itemized estimate before any work begins, so Reston customers know the cost and scope up front.
Deep Parts Inventory
Direct access to Ford OEM parts and a large on-site inventory means most repairs don't wait on a shipment, and special orders are expedited when they're needed.
Extended Warranty Providers Honored
We work with most major extended warranty and service contract providers, including Ford ESP, GEICO Mechanical Breakdown Insurance, Endurance, CARCHEX, CarShield, and Olive.
FAQs for Reston Ford Truck and Fleet Service
Planning a service visit or fleet program from Reston is easier with a few answers up front. Here's what we hear most from customers in the area.
We provide full Ford truck and fleet service including oil changes, brake and suspension repair, engine and transmission work, diesel and Power Stroke® diagnostics, welding, trailer repair, and vehicle upfitting. Reston customers can also use our Ford Mobile Service for on-site work.
Yes. Our mobile units dispatch to job sites and business locations across Northern Virginia, including areas near Reston Town Center and the Dulles Toll Road corridor. Call 703-673-2400 to confirm availability for your exact location.
Genuine Motorcraft® parts are backed by Ford's nationwide parts warranty, and our body and paint collision repairs carry a separate written lifetime warranty. Ask your service advisor for the specific terms that apply to your repair.
Yes. While we specialize in Ford trucks and hold Ford Pro Elite certification, our technicians service all makes and models of light and medium-duty trucks, vans, and trailers.
We're located at 14715 Old Lee Road in Chantilly, VA 20151, about a 15-minute drive from Reston via Route 28 and the Dulles Toll Road. Ford Mobile Service is also available if a trip to our shop isn't practical.
Yes. Fleet accounts with 10 or more vehicles qualify for volume-based pricing, and we offer consolidated monthly billing along with a dedicated service advisor for each account.
Most routine maintenance is completed same-day, and diagnostics typically turn around within 24 hours. For ongoing fleet needs, we recommend setting up a recurring maintenance schedule to guarantee priority availability.
Ready to Service Your Truck or Fleet Near Reston?
From routine maintenance and diesel diagnostics to fleet programs, mobile service, and welding and upfitting, Ted Britt Truck Shop gives Reston truck owners and fleet managers a Ford Pro Elite service center worth the short drive down Route 28, or a mobile team that comes to you instead.
Address: 14715 Old Lee Road, Chantilly, VA 20151 | Phone: 703-673-2400
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